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Shipping & delivery

Shipping policy

We ship nationwide within the U.S. (except for the U.S. Virgin Islands and certain destinations in Alaska (AK)) and to Canada. Orders over $300 qualify for complimentary shipping (excluding orders shipped to Hawaii (HI), Alaska (AK), Puerto Rico (PR)

Shipping around holidays

Holiday Season Delivery Update. During the Holiday Season (delivery for Thanksgiving, Christmas, and New Year's Eve), we are unfortunately unable to offer same-day shipping for all orders received by 1 pm Pacific Time. The orders will be shipped with

Shipping to Hawaii (HI), Alaska (AK), Puerto Rico (PR), and Canada

We offer complimentary shipping for orders above $500 to Hawaii (HI), Alaska (AK), Puerto Rico (PR), and Canada. We charge a flat shipping fee of $50 for orders under the free shipping threshold ($500). Unfortunately, due to courier constraints, we a

How to read a Fresh Tag

Our caviar comes in an insulated box with enough ice packs to keep it fresh during transportation. We also use a Fresh Tag - a temperature monitor. It is a sticker divided into white and colored parts. The center of the colored part is the actual ind